Our Terms and Policies
Learn about the terms and policies governing enrollment, participation, refunds, privacy, and course conduct for our DevOps, Cloud Computing, CI/CD, Kubernetes, and Ansible courses in Pune.
Enrollment and Payment
Enrollment requires completing the registration form and paying the course fee (full or via EMI). Fees are non-transferable and must be paid before the course starts. Discounts may be available for students or group enrollments.
Refund Policy
Refunds are available within 7 days of enrollment if no classes have been attended, subject to a 10% processing fee. No refunds are issued after attending the first class or after 7 days.
Privacy Policy
We collect personal information (name, email, phone) solely for course registration and communication. Data is stored securely and not shared with third parties without consent, except as required by law.
Course Conduct
Students must adhere to institute rules, including regular attendance and timely submission of assignments. Misconduct may result in course termination without a refund.
Certification
Certificates are issued upon course completion, passing assessments, and submitting a capstone project. Certificates are non-transferable and valid for employment purposes.
Contact Us
For policy-related inquiries, reach us at +91 90310 44395, email [email protected], or visit 2nd Floor, Laxmi Kunj, Kharadi, Pune 411014.
Frequently Asked Questions
Find answers to common questions about our terms and policies for DevOps, Cloud Computing, CI/CD, Kubernetes, and Ansible courses in Pune.
What are the enrollment requirements?
Complete the registration form and pay the course fee (full or via EMI) before the course starts. No prior experience is required.
What is the refund policy?
Refunds are available within 7 days of enrollment, before attending classes, with a 10% processing fee. No refunds after the first class.
How is my personal data protected?
We collect personal data for registration and communication, stored securely and not shared without consent, except as required by law.
Can I transfer my course fee to another course?
Course fees are non-transferable between courses. Contact us for special cases within 7 days of enrollment.
What happens if I miss a class?
Recordings of online classes are provided, and in-person students can attend makeup sessions, subject to availability.
What is the policy for course cancellation?
Students can cancel within 7 days of enrollment for a refund (with a 10% fee). After classes start, cancellation results in no refund.
Are course materials provided?
Yes, all course materials, including slides, code, and assignments, are provided digitally to enrolled students.
What is the certification policy?
Certificates are issued upon completing the course, passing assessments, and submitting a capstone project. They are non-transferable.
Can I access course materials after completion?
Yes, students have access to course materials for 6 months after completion for reference and revision.
What is the policy for online class access?
Online class access is provided via a secure platform. Login credentials are non-shareable and valid only during the course duration.
What happens if I violate course conduct rules?
Misconduct, such as plagiarism or disruptive behavior, may result in termination from the course without a refund.
Can I pause my course and resume later?
Pausing is allowed for valid reasons (e.g., medical) with prior approval. You can resume in the next batch, subject to availability.
Are there any discounts available?
Discounts are offered for students and group enrollments. Contact us at [email protected] for details.
What is the policy for EMI payments?
EMI options are available for all courses. Full payment must be completed before course completion to receive a certificate.
Can I share my course login credentials?
No, sharing login credentials is prohibited and may result in suspension of course access.
What is the policy for placement assistance?
Placement assistance is provided to all students who complete the course and meet assessment criteria, including resume support and job connections.
Can I request a course extension?
Extensions are granted for valid reasons with prior approval. Contact us within the course duration to discuss options.
What happens if I fail the assessments?
You can retake assessments once with no additional fee. Additional retakes may incur a fee.
How are disputes handled?
Disputes are resolved through direct communication. Contact us at [email protected] or visit our Pune office for assistance.
How do I contact the institute for policy inquiries?
Reach us at +91 90310 44395 via phone or WhatsApp, email [email protected], or visit 2nd Floor, Laxmi Kunj, Kharadi, Pune 411014.